Privacy Statement

Privacy and Security

The Expedition Tea Company is committed to protecting your privacy. The information you provide to us during your online purchashing experience will be used only to process your online order. We do not sell, trade or rent your personal information to others.

In order to process your online order, we must gather your name, email address, credit card number, expiration date, the name printed on your card as well as the billing address of your account, your shipping address (if different than your credit card billing address), and your phone number. We also collect the number on the back of your card to ensure that you are in position of the card and no one has gathered your credit card information in a fraudulant way. We need this information to process and fulfill your order and to notify you of your order status.

Cookies

A "cookie" is information stored on your computer by a Web server and used to customize your web service. Cookies allow the Expedition Tea Company checkout system to remember your selections as you shop. You may choose not to accept cookies on the Expedition Tea Company's web site, but you will not be able to purchase online. You can fax your orders if you so desire.

Protecting Your Personal Information

When you provide us with personal information to process your online order, we collect this information using a secure Internet server employing the industry standard secure transmission protocol known as SSL (Secure Socket Layer). SSL encrypts the personal data you send us, ensuring that this information is sent to us privately and securely. Once received, we protect your information against unathorized access.

We will never contact you by phone or email to ask for your credit card information. If you receive a phone call requesting such information - DO NOT PROVIDE ANY PERSONAL OR FINANCIAL INFORMATION. Instead, tell us of this contact via fax or email. An Expedition Tea Company representative may contact you by phone or email to confirm the details of your order if required for fulfillment.

Contacting Expedition Tea Company

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Expedition Tea Company
Customer Service
P.O. Box 13428
Burton, WA 98013
phone: (206) 245-7958
fax: (206) 299-9165
tea@expeditiontea.com

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